I don’t know where to begin..but all I can say is that this company has the BEST customer service ever. Now…if I could give the technician Tobias a 20 out of 10 I would have. I have never experienced a person that is soo patient and goes above and beyond, just to help you understand your machine. We have been on numerous phone and video calls through zoom just so he could guide me through the whole process. My machine is only up and running for a couple of weeks now and I am ready to place my next order!!!!!! A customer for life!!!